What happens if I am late or I miss a session?
If you know you may miss a sesson or are running late, the best thing to do is contact the tutor notifying him/her. If the tutor has already arrived to the session or he/she is in route before hearing from you, you may be charged the full or partial amount of the session. If the tutor is notified at least one hour before the session begins, no charge will apply.